Hosp 1010 Study guides, Class notes & Summaries

Hosp 1010 Ch 1-6 Exam Questions and Answers 100% Pass ________ are lodging facilities where the owner lives on premises or nearby and provides memorable, attractive accommodations and breakfast. - Answer- Bed and breakfast 75% of car rental sales take place at: - Answer- airports A commitment to excellence should begin: - Answer- At the beginning of ones hospitality career A demand forecasting technique used to maximize room revenue is known as: - Answer- Revenue Management A guest is ...

hosp 1010 final misc au gaillard Exam Questions and Answers 100% Pass these are examples of _________ ______. -sporting events -festivals -corporate events -conventions -social - Answer- special events seminars, workshops, meetings, conferences are types of _____________ events. - Answer- corporate conventions, trade shows, meetings are types of __________ events. - Answer- association _______ balls and fund-raising events - Answer- charity this kind of wine dominates in terms of ac...

HOSP-1010-Gaillard : Midterm Exam Questions and Answers 100% Pass What are the components of the *Service Distinction*? - Answer- -Intangibility -Inseparability -Perishability -Variability -Component of the Service Distinction -Can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility -Component of the Service Distinction -Production & consumption happen simultaneously - Answer- inseparability -Component of the Service Distinction -Can't be stored for la...

Hosp 1010 Gaillard Midterm Exam Questions and Answers 100% Pass - Answer- hospitality intangibility, inseparability, perishability, variability - Answer- the service distinction can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility production and consumption happen simultaneously - Answer- inseparability can't be stores for later sale or use - Answer- Perishability quality depends on who provides them, when, where, and how - Answer- variability the most...

hosp 1010 final misc au gaillard exam questions and answers these are examples of _________ ______. -sporting events -festivals -corporate events -conventions -social - Answer- special events seminars, workshops, meetings, conferences are types of _____________ events. - Answer- corporate conventions, trade shows, meetings are types of __________ events. - Answer- association _______ balls and fund-raising events - Answer- charity this kind of wine dominates in terms of actual wine ...

HOSP 1010 midterm Prof. Gaillard Exam Questions and Answers 100% Pass The service distinction - Answer- intangibility inseparability perishability variability What is a customer? - Answer- -Customers are the most important people ever in this office, in person or by mail. -Customers don't depend on us, we depend on them. -Customers are not an interruption of our work, they are the purpose of it. -We are not doing them a favor by serving them, they are doing us a favor by giving us th...

HOSP 1010- Gaillard, Exam 1 Questions and Answers 100% Pass What is the symbol for hospitality? - Answer- a pineapple; symbol of welcome and friendship, What is the service distinction made up of? - Answer- intangibility, inseparability, perishability, and variability Intangilbility - Answer- can't be seen, tasted, felt, heard, or smelled before purchase Inseparability of Production and Consumption - Answer- Production of a service cannot be separated from its consumption by customers- ...

HOSP 1010 Final Exam Verified Solutions Old wine Traditional winegrowing regions of Europe -Very traditional -Regional orientation -Terroir expression -Subtlety of fruit flavor -Very fixed location for growth -Little use of technology -Little intervention New wine Essentially everywhere but Europe -Innovative/Scientific -Varietal orientation -Fruit forward -Large / open vineyards -Technological Brainpower Read More Does old or new wine dominate production? Old wine How is old a...

HOSP 1010 Exam 1 Complete Guide Intangibility Can't be seen, tasted, felt, heard, or smelled before purchase Inseparability Production and consumption happen simultaneously Brainpower Read More Perishability Can't be stored for later sale or use -Unsold rooms Variability Quality depends on who provides them and when, where and how Do customers depend on us? No -We depend on the customer Acronym for service Spirit Empathy Responsiveness Visibility Inventivene...

hosp 1010 final misc au gaillard exam questions and answers these are examples of _________ ______. -sporting events -festivals -corporate events -conventions -social - Answer- special events seminars, workshops, meetings, conferences are types of _____________ events. - Answer- corporate conventions, trade shows, meetings are types of __________ events. - Answer- association _______ balls and fund-raising events - Answer- charity this kind of wine dominates in terms of actual wine ...