Study guides, Class notes & Summaries

Library Assistant Civil Service Practice Exam 1|25 Questions with Verified Answers The process of building or improving a collection of library materials is: - CORRECT ANSWER collection development While working at the library circulation desk, a library assistant encounters a patron who is angry because a book he checked out is showing up as overdue when he is certain he returned it. The patron begins yelling at her and, although she is maintaining a calm tone and demeanor, she is beginni...