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*NEW*Unit 19 and Unit 14 - (Whole Assignment) - DISTINCTION*Graded
All content from unit 19 and unit 14, including all pass, merit and distinctions
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*NEW*Unit 14: Investigating Customer Service, P1,P2,P3,M1,M2,M3,D1,D2,D3 - (Whole Assignment) - DISTINCTION*Graded
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A1 Customer service in business • Definition of customer service. • Customer service roles and importance of teamwork. • Importance of following organisational rules and procedures. • Different approaches to customer service across industries need different skills and knowledge, such as...
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Add to cartA1 Customer service in business • Definition of customer service. • Customer service roles and importance of teamwork. • Importance of following organisational rules and procedures. • Different approaches to customer service across industries need different skills and knowledge, such as...
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*NEW*Unit 19: Pitching for a New Business P1,P2,P3,M1,M2,M3,D1,D2,D3 - (Whole Assignment) - DISTINCTION*Graded
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Contains all Learning aims: Pass, merit and Distinction tasks all included Learning Aim A: Explore potential ideas for a micro-business start-up A1 Exploration of ideas for a micro-business start-up • Idea generation for new products, services and/or market for business opportunities. • Dec...
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Add to cartContains all Learning aims: Pass, merit and Distinction tasks all included Learning Aim A: Explore potential ideas for a micro-business start-up A1 Exploration of ideas for a micro-business start-up • Idea generation for new products, services and/or market for business opportunities. • Dec...
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