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What is the statute that establishes the guidelines for use of *Deadly Force* - NCGS 15A- 401(d)(2) When is an officer justified in use of deadly force? - -When it is *Reasonably Necessary* to: 1. To *Defend* himself or 3rd party from what he reasonably believes to be the *use or imminent use* o...

How many days is a civil summons valid for? (Civil Process) - 60 days How can you serve a subpoena to testify? (Civil Process) - In person, Phone, Certified mail When serving a summons to a city, who can accept the service? (Civil Process) - City manager, Mayor, City clerk What does POPAT stan...

Every caller, whether emergency or non-emergency must be viewed as a ? - Customer Dealing with people over the telephone becomes a serious exchange; the object is to _______ & _______ - Protect and serve telephone etiquette - Set of skills and attitudes used when answering the phone that allows ...

You may be the ____ link the caller encounters in requesting assistance. - First What are the 3 factors of Communicating Artfully? - (1) Flexibility (2) Empathy (3) Professionalism Why is speed of response when answering the telephone important? - It creates the impression of professionalism, s...

Common on Duty LEO Injuries - -Back Pain -Heart Injury/Illness -Stress Related Illness Principal cause for early retirement and light duty assignments - Onset and accumulated effects of obesity Lower back problems, heart attacks, high blood pressure, and circulatory disease account for _______...