Summer2022

A dental office increases the cost of a routine teeth cleaning. The medical administrative assistant should take which of the following actions? - Answer-Update the fee schedule Employers are mandated to provide a training program to employees regarding OSHA guidelines within which of the following timeframes - Answer-Before a employee begins work and annually thereafter Which of the following actions should a medical administrative assistant take if a patient has an existing workers' com...

Which of the following items should a medical administrative assistant forward to a provider who is away from the office? - Answer-Urgent mail A medical administrative assistant is preparing to mail a medical device to a patient. Which of the following types of extra services should the assistant use to ensure the package has protection against loss or damage of up to $5,000? - Answer-Insured Mail Insured mail is an extra service providing protection against loss or damage of up to $5,000....

A new patient arrives at the reception desk while the medical administration assistant is assisting another patient on the phone with a scheduling question. Which of the following actions should the assistant take when greeting the patient? Place the scheduling patient on hold while checking in the new patient. Make eye contact and nod his head to acknowledge the patients arrival Indicate nonverbally to the patient to take a seat in the waiting area Give the new patient a registration form...

While an answering service takes calls during the night, numerous patients have complained that telephone calls during working hours are often answered. The best solution for the office is likely to - Answer-ask the answering service to answer after a specific number of rings OSHA's form 301 is used to - Answer-describe each workplace death/injury, what actually happened An example of protected health information [PHI] includes - Answer-a patient diagnosis If the physician has indicate...

A patient receives an explanation of benefits stating services will not be covered because out-of-pocket medical expenses have not been met. The amount owed is defined as which of the following? - Answer-deductible amount must be met before the insurance carrier will cover any medical expenses. A medical administrative assistant is performing patient check-out at the end of a new patient appointment. Which of the following forms should the assistant provide a patient to obtain previous health...

Which of the following is an appropriate strategy for scheduling a pt who was late for his two previous appointments? - Answer-Schedule the pt for the last appointment of the day A CMAA should take which of the following actions to confirm a new patient first appointment without violating the patient's privacy? - Answer-Speak with the patient on the phone Which of the following information is necessary to confirm patients demographics? - Answer-None of Privacy Practices (NPP) A provide...

To examine claims for accuracy and completeness before they are submitted is to______the claims. - Answer-Audit A claim that is printed and mailed to the carrier is called a ______copy. - Answer-Hard The current Healthcare Claim Form has also been called: - Answer-HCFA 1500,the universal claim form, CMS-1500 The transaction and code sets for the CMS-1500 are called the: - Answer-837P The medical assistant should do which of the following when a new patient comes to the office? - Answ...

Which of the following items should a medical administrative assistant forward to a provider who is away from the office? - Answer-Urgent mail A medical administrative assistant is preparing to mail a medical device to a patient. Which of the following types of extra services should the assistant use to ensure the package has protection against loss or damage of up to $5,000? - Answer-Insured Mail Insured mail is an extra service providing protection against loss or damage of up to $5,000....

Electronic Health Record (EHR) - a computerized lifelong health care record for an individual that incorporates data from providers who treat the individual Protected Health Information (PHI) - Any information about health status, provision of health care, or payment for health care that can be linked to an individual. This is interpreted rather broadly and includes any part of a patient's medical record or payment history. advance directive (living will) - document specifying the type of...

b) artificial plants and floral arrangements for aesthetics - Answer-When creating a reception area for a pediatric clinic, which of the following items should the MA include? a) accessible coffee and tea b) artificial plants and floral arrangements for aesthetics c) stuffed animals and small building blocks d) scented candles to mask odors a) numeric - Answer-Which of the following medical record filing systems protects patient's privacy and allows for unlimited expansion in a high-vo...