Itil 4 foundations Study guides, Class notes & Summaries
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ITIL 4 Foundations Exam Questions & Answers 2024/2025
- Exam (elaborations) • 18 pages • 2024
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ITIL 4 Foundations Exam Questions & Answers 2024/2025 
 
 
PESTLE (list) - ANSWERSPolitical 
Economic 
Social 
Technological 
Legal 
Environmental 
 
4 dimensions of service management - ANSWERSorganizations & people 
information & technology 
partners & suppliers 
value streams & processes 
 
components of the service value system - ANSWERSinputs: 
-opportunity 
-demand 
 
components: 
-7 guiding principles 
-governance 
-service value chain 
-34 ITIL practices 
-continual improvement 
 
outpu...
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ITIL 4 Foundations Exam
- Exam (elaborations) • 12 pages • 2023
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ITIL 4 Foundations Exam
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ITIL 4 Foundation Exam Questions & Answers 2024/2025
- Exam (elaborations) • 29 pages • 2024
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ITIL 4 Foundation Exam Questions & Answers 2024/2025 
 
 
ITIL - ANSWERSDescribes how the components and activities of an organization interact to create value through IT-enabled services 
 
This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym - ANSWERSITIL 
 
ITIL Service Value System - ANSWERSITIL SVS 
 
ITIL SVS - ANSWERSDescribes how the components and activities of an organization interact to create value through IT-enabled services 
 
- ITIL...
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ITIL 4 Foundations Exam
- Other • 13 pages • 2023
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PESTLE (list) - Answer- Political 
Economic 
Social 
Technological 
Legal 
Environmental 
 
4 dimensions of service management - Answer- organizations & people 
information & technology 
partners & suppliers 
value streams & processes 
 
components of the service value system - Answer- inputs: 
-opportunity 
-demand 
 
components: 
-7 guiding principles 
-governance 
-service value chain 
-34 ITIL practices 
-continual improvement 
 
output: 
-value 
 
service value chain activities list - Answ...
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ITIL 4 Foundation Practice Exam Questions & Answers 2024/2025
- Exam (elaborations) • 29 pages • 2024
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ITIL 4 Foundation Practice Exam Questions & Answers 2024/2025 
 
 
Which practice includes the classification and ownership of queries and requests from users? 
A. Service desk 
B. Incident management 
C. Change control 
D. Service level management - ANSWERSA. "Service desks provide a clear path for users to report issues, queries, 
and requests, and have them acknowledged, classified, owned, and actioned" 
 
 
Rationals: 
B. Incorrect. The 'incident management' practice deals only with inci...
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ITIL 4 Foundation Practice Exam with Rationale Questions Correctly Solved To Score A+
- Exam (elaborations) • 20 pages • 2024
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ITIL 4 Foundation Practice Exam with Rationale Questions Correctly Solved To Score A+
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ITIL 4 Foundation Practice Exam with Rationale Questions With Complete Solutions.
- Exam (elaborations) • 20 pages • 2023
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ITIL 4 Foundation Practice Exam with Rationale Questions With Complete Solutions.
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ITIL 4 Foundation questions with correct answers
- Exam (elaborations) • 36 pages • 2023
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ITIL - Answer Describes how the components and activities of an organization interact to create value through IT-enabled services 
 
This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym - Answer ITIL 
 
ITIL Service Value System - Answer ITIL SVS 
 
ITIL SVS - Answer Describes how the components and activities of an organization interact to create value through IT-enabled services 
 
- ITIL Service Value Chain 
- ITIL Practices 
- ITIL Gui...
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ITIL 4 Foundations Exam Questions with 100% Correct Answers | Verified | Latest Update 2024| Already Passed
- Exam (elaborations) • 31 pages • 2024
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ITIL 4 Foundations Exam Questions with 100% 
Correct Answers | Verified | Latest Update 2024| 
Already Passed
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ITIL 4 Foundations Exam questions with correct answers
- Exam (elaborations) • 22 pages • 2023
- Available in package deal
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- $16.49
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PESTLE (list) - Answer Political 
Economic 
Social 
Technological 
Legal 
Environmental 
 
4 dimensions of service management - Answer organizations & people 
information & technology 
partners & suppliers 
value streams & processes 
 
components of the service value system - Answer inputs: 
-opportunity 
-demand 
 
components: 
-7 guiding principles 
-governance 
-service value chain 
-34 ITIL practices 
-continual improvement 
 
output: