Igcse travel tourism Study guides, Class notes & Summaries

Travel and Tourism is a subject that explores the world of travel and tourism, from understanding different types of tourism to the impact of tourism on different destinations. If you are preparing for Cambridge IGCSE Travel and Tourism exams, having study notes is crucial. The study notes will cover all the essential topics that will be tested in the exam. These topics include tourism products and services, the tourism industry, tourism and the economy, tourism and the environment, and susta...

Summary for iGCSE Travel and Tourism 0471 with all the theory required for paper 1. I achieved an A* in my mock and am expected such grade.

Leisure Tourists - Answer Tourists that visit for pleasure in their free time and engage in leisure-related activities, paid with their own economic resources. As they are on HOLIDAY. Leisure Tourists Examples - Answer Day trippers, Holiday takers, Short break & overnight visitors. Business Tourists - Answer High spending tourists that travel for attendance at conferences, sales trip & trade shows. They usually make extensive use of premium air fares and luxury hotel rooms. Bu...

Why is Marketing & Promotion important to T&T Providers ? - Answer 1. Increased sales/profitability/market share - more sales, more profit. TTPs need to widen customer base by attracting new customers. 2. Competitive advantage - TTPs should attract more customers than its competitors to survive the competitiveness of the market. 3. Customer satisfaction - If customer needs are met by the product or service, they may return for repeat purchase/leisure/business purposes OR spread the posit...

Identify and explain why marketing and promotion is important to travel and tourism providers - Answer - increase sales, usage, profitability, market share and customer base - competitive advantage (expose the providers to more customers) - positive organisational and product image - increase customer satisfaction, brand loyalty and for repeat business -MARKET RESEARCH TECHNIQUES- primary market research - Answer eg. - self completion questionnaires - telephone surveys - internet ...

what is a destination? - Answer The place where a journey finally ends. A physical space in which visitors spend at least one night and is made up of tourism products such as support services and attractions. What are the features of a destination? - Answer 1. A character of their own 2. Accessible location 3. Will have a TIC 4. Will have accommodation and catering 5. Will have a range of attractions 6. Will have shopping facilities for the visitor 7. will have enough parking spac...

Tourism - Answer The business of providing and marketing services and facilities for leisure travelers. The concept of tourism is of direct concern to governments, carriers, and the lodging, restaurant, and entertainment industries, and of indirect concern to virtually every industry and business in the world. It is the activities of people travelling and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes. Touri...

Why is customer service important? - Answer 1. it gives positive impression to present and future clientele. 2. It keeps customers willing to come back again 3. makes customers feel like they are the number one priority. What is customer service? - Answer It includes all direct and indirect contact with the customer in an organisation In what situations is customer service provided? - Answer 1. Providing information 2. Giving advice 3. Keeping records 4. Providing assistance 5...

benefits of increasing tourist accommodation at a destination - Answer 1. More tourist can stay 2. More tourists spend money 3. More profit is made to all T&T providers Name the Travel and Tourism providers - Answer 1. Travel Agent eg: Premier Tours and Travel 2. Tour operator eg: Thomas Cook 3. Accommodation provider eg: The Cresta Hotel 4. Transport provider eg: G-Taxi 5. Tourist Attraction eg: The Valley of the Waves 6. Catering outlet eg: a restaurant 7. Entertainment venue eg...