Com312 Study guides, Class notes & Summaries

Conflict - an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals Expressed struggle - communication is central to conflict Interdependence - a person who is not dependent on another Incompatible goals - goals have different levels; conflict arises when wants/goals are different Scarce resources - assure the other that the resources aren't scarce Interference - when someo...

Aspiration point - is a person's preferred negotiation option that would maximize her or his gains. bargaining range - consists of the distance between the resistance points and aspiration levels that exist between negotiators. batna - stands for the best alternative to a negotiated agreement brainstorming - which is a means for creating solutions to problems, consists of a process that requires people to list all possible solutions, irrespective of their initial feasibility. commonal...

COM312 GCU TEST 1 QUESTIONS WITH 100% CORRECT SOLUTIONS| BRAND NEW!!! COM312 GCU TEST 1 QUESTIONS WITH 100% CORRECT SOLUTIONS| BRAND NEW!!! COM312 GCU TEST 1 QUESTIONS WITH 100% CORRECT SOLUTIONS| BRAND NEW!!!

From the Lecture slides, start with your bottom line when determining your starting offer (or first counteroffer): Fall 2017 - False ____is based on an (intermodal) metric of value by which people compare different commodities and calculate exchange and cost/benefit ratios. - Market Pricing Referent Power is the same as: - Charismatic Power In what way can resources be used in negotiation? - in exchange and pressure tactics Establishing credibility through honest and accurate statements...

Fear and anxiety often influence our choices in conflict management. - True Feelings rise from a generalized state of arousal we call emotion. - True Part of the process of forgiving someone is to face the anger you feel. - True Unlike giving forgiveness, receiving forgiveness is a simple task. - False A common misconception about forgiveness is that it excuses the behavior of the transgressor seeking forgiveness. - True Luckily, negotiation is similar in all cultures, so once you've lea...

Which form of alternative dispute resolution gives parties the most control in determining their own solutions to their conflict? - Facilitation A person who is caught up in what has happened to her or him and uses the story to get sympathy from others may be caught up in the "eddy" of: - Victimization Individuals are more likely to renegotiate a relationship through forgiveness when they know which of the following? - All of the answers are correct Which of the following contexts wou...

Problem defining PR-it is a broad field -many organizations are involved in PR and many activities are considered PR or part of the PR function -Evolved and an evolved and evolving field -Negative stereotypes exist and it is seen as a not highly ethical profession -Ambiguity outside and inside of the profession (lack of certainty) -Many people who use terms relating to PR have little understanding -Practitioners operate as advisors/counselors and as technicians Public Relations Defin...

Conflictan expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals Expressed strugglecommunication is central to conflict Interdependencea person who is not dependent on another Incompatible goalsgoals have different levels; conflict arises when wants/goals are different Scarce resourcesassure the other that the resources aren't scarce Interferencewhen someone or something ge...

Aspiration point is a person's preferred negotiation option that would maximize her or his gains. bargaining range consists of the distance between the resistance points and aspiration levels that exist between negotiators. batna stands for the best alternative to a negotiated agreement brainstorming which is a means for creating solutions to problems, consists of a process that requires people to list all possible solutions, irrespective of their initial feasibility. commonalities is...

COM312 GCU Test 1 Questions with complete solutions Destructive conflict - answerdamages the parties and their relationship Relationship goals - answerpertaining to the parties' influence on each other. Who gets to decide, how they treat one another, and other aspects of their communication Identity, or face-saving - answerneeds of people to present themselves positively in interactions and to be treated with approval and respect Prospective goals - answeridentified before interacting wi...