Study guides, Class notes & Summaries

USPS SSA Window Exam Latest Update Graded A+ What is GIST Greet. Inquire, Suggest, Thank What is the postal service mission? Provide trusted, affordable universal service Why does the Postal service go by the 24 hr clock? To keep process on task to ensure collection and delivery is on time What is the minimum size of a letter 3 1/2 x 5 What do you get with Priority Mail Express? $100 insurance, 1-2 day delivery Guarantee, Tracking What do you get with USPS Tracking? Day and time of delivery...

QUESTIONS AND ANSWERS

QUESTIONS AND ANSWERS

USPS 421 EXAM 2024 WITH 100% CORRECT ANSWERS Words that make us feel relaxed and composed - correct answer Calming Words What does POS stand for - correct answer Point of Service Postal Bulletin, Retail Digest, LMS, Emails, service talks, postal message center, news link are all - correct answer Retail Communication Channels SSK, ATM, Stamps by mail, USPS.COM, CPU, Village post offices, mobile retail units, stamps-to-go, stamps by phone, approved shippes, - correct answer 10 expand...

USPS 421 WINDOW CLERK EXAM 2024 WITH 100% ACCURATE SOLUTIONS End to end process to ensure mail is collected, distributed and delivered the type of clock the usps runs on - correct answer 24 hour clock Items sent within the US APO, FPO, UN, and its territories and possessions. - correct answer Domestic mail sets forth the policies, regulations and procedures governing domestic mail - correct answer DMM- Domestic Mail Manual sets forth policies, regulations, and procedures governing ...

USPS 476 EXAM 2024 WITH 100% ACCURATE SOLUTIONS A customer moved but is not receiving his mail because he did not submit a change of address form. He wants you to give him his mail anyway. - correct answer MOST Tell him postal policy prohibits you from giving him mail until a change of address is submitted LEAST Tell him there is nothing you can do until he submits a change of address A customer on your route asks how to find something on the USPS website. - correct answer MOST E...

USPS EXAM 421 2024 WITH 100% CORRECT ANSWERS An active listening technique used to create a successful transaction is called ________. - correct answer clarifying. One of the first things a customer notices about a SSA is their - correct answer personal appearance. The primary law enforcement for the United States Postal Service is the _______. - correct answer Postal Inspection Service. What service allows customers to request their package to be returned before delivery? - corr...

USPS EXAM 2024 WITH 100% CORRECT ANSWERS Who does same duties as SSA but also supports back office? - correct answer Sales and Services Distribution Associate SSDA Who are responsible for ensuring that employees are properly trained - correct answer The supervisor What are some barriers to effective listening? - correct answer noise, day dreaming, preoccupied, info overload, environment, physical impairment, lack of interest assumptions, defensiveness, evaluating and judging, clarific...

USPS SSA WINDOW EXAM 2024 WITH 100% ACCUARATE SOLUTIONS What is GIST - correct answer Greet. Inquire, Suggest, Thank What is the postal service mission? - correct answer Provide trusted, affordable universal service Why does the Postal service go by the 24 hr clock? - correct answer To keep process on task to ensure collection and delivery is on time What is the minimum size of a letter - correct answer 3 1/2 x 5 What do you get with Priority Mail Express? - correct answer $100 ...

USPS SSA Window Exam With 100% Correct Answers 2024 What is GIST - answerGreet. Inquire, Suggest, Thank What is the postal service mission? - answerProvide trusted, affordable universal service Why does the Postal service go by the 24 hr clock? - answerTo keep process on task to ensure collection and delivery is on time What is the minimum size of a letter - answer3 1/2 x 5 What do you get with Priority Mail Express? - answer$100 insurance, 1-2 day delivery Guarantee, Tracking What do y...

USPS SSA Window Exam With 100% Correct Answers 2024 What is GIST - answerGreet. Inquire, Suggest, Thank What is the postal service mission? - answerProvide trusted, affordable universal service Why does the Postal service go by the 24 hr clock? - answerTo keep process on task to ensure collection and delivery is on time What is the minimum size of a letter - answer3 1/2 x 5 What do you get with Priority Mail Express? - answer$100 insurance, 1-2 day delivery Guarantee, Tracking What do you get wi...