Essay
BTEC Travel and Tourism Level 3 - Unit 4 P1/P2/M1/D1 (Customer service in Travel and Tourism)
- Course
- Institution
This 31 page document for Travel and Tourism includes P1, P2, M1 and D1 for Unit 4, which includes a bibliography at the end. P1 explains the importance of providing excellent customer service in travel and tourism organisations, which is a PowerPoint. P2 describes the customer service provisio...
[Show more]