NRF Customer service
Brookstone College Of Business
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NRF Customer service Exam Study Guide_Questions/Answers Latest Updated 2023.
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NRF Customer service exam study guide_ Questions/Answers 2022-23.
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NRF Customer service exam study guide_ Questions/Answers 2022-23. 
 
A good reason for creating an opening for discussion is to: 
 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants 
 
A new customer comes into your department, but you are helping another customer. You should: 
 
• Focus all your attention on your current customer 
• Let the new customer wait his turn until you have complet...
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