Wellcare (A+ Guaranteed)

Brokers/Agents may be investigated after being suspected of noncompliant activity reported through a: correct answers Complaint Tracking Module (CTM) Grievance Secret Shop Finding Enrollments through Ascend offer the following unique benefits: correct answers Validation of important data to hel...

Noting the correct enrollment period on enrollment applications helps in preventing delayed enrollment processing. Select one: True False correct answers True Which of the following actions are you required to do when contacted regarding an allegation of noncompliant activity? a. Speak wi...

Once the enrollment is completed, you can save a copy of the application for your reference. correct answers False Which elements are available as part of Wellcare's sales support model? correct answers All of the above. Centene requires all contracted brokers/agents to read, understand, and ...

During an appointment, you may not discuss any products not agreed to in advance by the beneficiary. a. True b. False correct answers True When a paper SOA form is used, it must be completed __________ hosting the sales presentation. a. Prior to b. During c. After correct answers A. Prior to...

You can help prevent grievances by: (Select all that apply.) correct answers a. Always confirming availability of the beneficiary's primary and specialist providers by using the provider search tool available on the plan's website. b. Always using plan materials to clearly explain plan benefits a...

False correct answers Agents who have never had any verbal warnings cannot be issued a corrective action plan 60 correct answers A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later than 60 calendar days from the date of the event of the date th...